Privacy policy

What we collect

• Contact details you give us: name, email, shipping address and phone number.
• Order information: what you bought, when, and where it shipped.
• Payment information is collected and stored by Stripe, not by us. We receive only the last four digits and the card brand.
• Usage data: pages viewed and basic device information, used to fix problems and improve the store.

How we use it

• To process, ship and support your orders.
• To send transactional email such as confirmations and shipping notifications.
• To send marketing email only if you subscribed — every message has a one-click unsubscribe.
• To detect and prevent fraudulent transactions.

Who we share it with

We do not sell your personal information.

We share the minimum necessary with service providers who work on our behalf: Stripe for payments, our shipping carriers for delivery, and our email provider for order notifications. Each is contractually limited to that purpose.

We may disclose information where required by law or to protect our legal rights.

Cookies

We use strictly necessary cookies to keep your cart and session working. Your cart and wishlist are stored locally in your browser, not on our servers, until you check out.

Your rights

Depending on where you live — including under the CCPA/CPRA if you are a California resident — you may have the right to access, correct, delete or port your personal information, and to opt out of marketing.

To exercise any of these, email support@kyvono.com. We respond within 30 days and will not discriminate against you for asking.

Data retention & security

We keep order records for as long as required for tax and accounting purposes, then delete or anonymise them.

Data is transmitted over TLS and stored on access-controlled infrastructure. No system is perfectly secure, but we treat your data as if it were our own.

Children's privacy

Kyvono is not directed at children under 13 and we do not knowingly collect their personal information.

Contact

Questions about this policy: support@kyvono.com, or write to Kyvono LLC, 1200 Market Street, Suite 400, Columbus, OH 43215.